Support & Inquiries
Contact Us
We typically review and respond to inquiries within 24 to 48 hours.
Get in Touch
Whether you encountered an unsupported file encoding, want to request an additional conversion format (e.g., EPUB, Markdown tables), or have a business inquiry, we welcome your direct communication.
Direct Email
Response Window
Monday – Friday: 9:00 AM – 6:00 PM EST (Within 24–48 hours)
Bug Reporting Guidelines
Please mention your browser name and operating system (e.g. Chrome 129 on macOS), the file size, and the format being transformed. Since files are not uploaded to our servers, detailed error descriptions help us reproduce edge cases locally.